I am an experienced Virtual Assistant, Sales Specialist/SDR, Customer Service Representative, Recruiter, and Telemarketer/Telesales who loves to join a dynamic team; bringing my qualifications to contribute to the company's productivity and collective goals.
I graduated with a Bachelor's degree in Public Administration in 2017. I also earned units for a Bachelor of Arts major in communication and got a Certificate in Teaching Program for Secondary Education. Also, I am a TESOL-Certified Teacher and a Career Service-Professional Eligible.
I worked as a Virtual Assistant and Sales Specialist for Australia's #1 health product, various Saas platforms, real estate property, nursing homes in the USA, and a Canadian immigration software company.
For nearly four years, I worked in the BPO business. As a customer service agent and technical support for a US educational account, I aided US students in enrolling in and accessing their online courses. In addition, I supported US educators in developing online courses and gaining access to their online education site.Aside from that, I also worked as a billing representative, a retention officer, and a sales representative for an Australian broadband account. I assisted customers in checking their accounts and provided answers and solutions regarding their billing concerns. Also, I assisted them in obtaining monetary compensation for not being able to get the required speed in their area. As a sales specialist, I helped them choose and recommend the best broadband plan and mobile plan according to their needs and household needs. I also answered the customer's concerns via
Overall, my versatile background in sales, recruitment, and customer service, combined with my strong interpersonal skills and results-oriented mindset, makes me a valuable asset in various roles. I am driven by a desire to make a meaningful impact, both for the organization I work for and the clients I serve.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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