Rockstar Virtual Assistant|Admin Assistant |Sales/SDR |CSR

Age:

29

Gender:

Female

Location:

Boac, Marinduque

Tests Taken:

IQ
Score:  125

DISC

Dominance:	22%
Influence:	29%
Steadiness:	15%
Compliance:	34%

English
 C1(Advanced)

Last Active:

August 13th, 2022 (today)

Member Since:

November 22nd, 2018

I am an experienced Virtual Assistant, Sales Specialist/SDR, Customer Service Representative, and Telemarketer/Telesales who loves to join a dynamic team; bringing my qualifications to contribute to the company's productivity.

I graduated with a Bachelor's degree in Public Administration in 2017. I also earned units for a Bachelor of Arts major in communication and a Certificate in Teaching Program for Secondary Education. Also, I am a TESOL-Certified Teacher and a Career Service-Professional Eligible. 

I worked as a Virtual Assistant for Australia's #1 health product, various Saas platforms, real estate property, and nursing homes in the USA.

For nearly four years, I worked in the BPO business. As a customer service agent and technical support for a US educational account, I aided US students in enrolling in and accessing their online Upgrade to see actual info addition, I supported US educators in developing online courses and gaining access to their online education site.Aside from that, I also worked as a billing representative, a retention officer, and a sales representative for an Australian broadband account. I assisted customers in checking their accounts and provided answers and solutions regarding their billing concerns. Also, I assisted them in obtaining monetary compensation for not being able to get the required speed in their area. As a sales specialist, I helped them choose and recommend the best broadband plan and mobile plan according to their needs and household needs. I also answered the customer's concerns via email. Moreover, I am knowledgeable in customer service, sales, lead generation, virtual assistance, and data entry. I can provide customers with accurate and precise information. I am a friendly, easy to work with, positive, and goal-oriented type of person. I also have a strong sense of commitment and I am very keen on details. I'm always passionate about everything that I do. As a result, I can produce good great results and outputs. I can work full-time and part-time. I also assure you that I can add great value to your business.

TOP SKILLS

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Excel

• Speaking

• Tutoring Teaching

• Writing

• Affiliate Marketing

• Lead Generation

• Sales Representative

• Telemarketing

• Customer Support

• Email Support

• Phone Support

• Tech Support

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Office & Admin (Virtual Assistant)

EXPERIENCE

I have 3 months experience in office and admin.

SKILL RATING

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Excel

• Quality Assurance

• Research

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English

EXPERIENCE

I have more than 4 years of experience in Online ESL teaching.

SKILL RATING

• Speaking

• Tutoring Teaching

• Writing

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Sales and Marketing

EXPERIENCE

I have worked as a Sales Representative for Australian broadband.

SKILL RATING

• Affiliate Marketing

• Lead Generation

• Sales Representative

• Telemarketing

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Customer Service & Admin Support

EXPERIENCE

I have 3 years experience in Customer Service Support and Sales. I've worked for an international account.

SKILL RATING

• Community Forum Moderation

• Content Moderation

• Customer Support

• Email Support

• Phone Support

• Social Media Moderation

• Tech Support