Melanie

Customer Care specialist|Appointment setter|Real Estate VA

90 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $3.64/hour ($400.00/month)

Bachelors degree

Last Active

May 14th, 2024 (6 days ago)

Member Since

November 21st, 2018

Profile Description

I started my career in a call center way back in 2009, it was not really easy you need to. learn a lot. I have learned to multitask pulling up several tools I need for. my job. I learn to do it. that while providing excellent customer service for our clients. I know MS Outlook, MS Word, chatting with the customer while checking their online account and explaining their bills and how to. navigate their online account. I was also. doing a warranty support service when. I started in the BPO industry I was assigned as POC or point of contact person for the newly hired. I was also one of the awardees of the best of the best customer support. I can work with less supervision as I am dedicated to my job. In addition to that, I also got trained on how to be an effective Marketing Virtual Assistant my skills include SEO, search engine optimization, google calendar, google ad word creating a website,  WordPress, video editing using powtoon, creating flyers and postcard using canva, pixlr, and Photoshop. backlinking, social oomph for Twitter and Instagram, and social media management also I have Shopify expertise training and how to boost more audience on the Facebook page and analyze insights. I also have experience in Facebook marketing as an ads manager and client manager. From strategy to creating ads and ad content. Content writing, optimization, and strategic plan to create a lead magnet. Real Estate Marketing using CRM (PODIO) posting on Zillow, a website using on a carrot, craigslist, bigger pockets,myhousedeals, and email blasts using MailChimp-posting on social media like FB pages, Upgrade to see actual info groups Instagram and Twitter.LinkedIn lead generation /prospecting clients and setting up appointments, doing automation for lead generation.

Top Skills

Customer Support

Customer Support » Forum/Community Moderation

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Real Estate » Appointment Setting

Real Estate » Lead Generation

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Marketing » Social Media Management » Social Media Marketing

SEO » Private Blog Network

Office and Administration » Personal Assistant

Basic Information

Age
44
Gender
Female
Website
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Address
san jose delmonte, bulacan
Tests Taken
IQ
Score:  125
DISC
Dominance: 21
Influence: 32
Steadiness: 35
Compliance: 12
English
C2(Advanced/Mastery)
Uploaded ID
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