Current Employment Status:

Hired Part Time on Jul 3, 2019

Hired Full Time on Jan 2, 2020

0d0dc 8019 4f2804990e d89b

Virtual Assistant / Customer Service Agent

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 45,000.00/month ( $931 USD )
40 hrs/wk ( $5.29 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
10 years in Customer Service Industry 
CURRENT EMPLOYMENT STATUS
Hired Part Time on Jul 3, 2019.
Hired Full Time on Jan 2, 2020.
BASIC INFORMATION
Age:
29
Gender:
Female
Tests Taken:
IQ
Score:  125
English
 C2(Advanced/Mastery)
Last Active:
2020-08-10
Member Since:
2018-11-11
SKILL SUMMARY

I have been in the industry of assisting and helping out clients since 2010.
I serve customers/clients by providing product and service information; resolving product and service problems. Prepare correspondences and fulfill customer needs to ensure customer satisfaction.
-Attracts potential customers by answering product and service questions; suggesting information about other products and services.
-Provide accurate, valid and complete information by using the right methods/tools.
-Opens customer accounts by recording account information.
-Maintains customer records by updating account information.
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution.
-Maintains financial accounts by processing customer adjustments.
-Recommends potential products or services to management by collecting customer information and analyzing customer needs.
-Prepares product or service reports by collecting and analyzing customer information.
-Contributes to team effort by accomplishing related results as needed.
-Keep records of customer interactions, process customer accounts and file documents
-Take the extra mile to engage customers.
-Proven customer support experience or experience as a client service representative
-Customer orientation and ability to adapt/respond to different types of characters
-Excellent communication and presentation skills
-Ability to prioritize, and manage time effectively

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Travel Planning

Office & Admin (Virtual Assistant)
EXPERIENCE

I have been in the industry of assisting and helping out clients since 2010. I serve customers/clients by providing product and service information; resolving product and service problems. Prepare correspondences and fulfill customer needs to ensure customer satisfaction.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

Read More »