Virtual Assistant |Healthcare Navigator | Client Support

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 8th, 2024 (11 days ago)

Member Since

October 29th, 2018

Profile Description

Effective and Efficient Virtual Assistant *Wink

Hello, I'm Upgrade to see actual info, a dedicated virtual assistant with three years of experience in various roles, each contributing to my versatile skill set and commitment to excellence. 

For nearly two years, I've been an online English teacher at Tracy's Class, where I've honed my abilities in ESL teaching methodologies. My responsibilities included conducting engaging activities and lessons, fostering English conversation among students, and maintaining effective classroom management, all aimed at maximizing learning outcomes. 

Then, I served as a benefit advocate at United Healthcare, specializing in Medicare and prescription drug plans. In this role, I provided invaluable support to members by educating them on healthcare benefits, guiding them through the claims process, and ensuring compliance with regulatory standards while maintaining meticulous records of interactions and resolutions. 

Additionally, my tenure as a customer service representative at Upgrade to see actual info equipped me with exceptional communication and problem-solving skills. I adeptly handled customer inquiries, resolved complaints, and processed orders with precision and efficiency. 

Furthermore, I've worked as a finalization specialist at ION Solar, where I demonstrated my attention to detail and commitment to achieving organizational goals. From monitoring systems and addressing issues to finalizing accounts and exceeding performance metrics, I consistently contributed to the company's success while fostering a positive company culture. 

With my diverse background and dedication to excellence, I'm equipped to provide comprehensive virtual assistance tailored to your specific needs.