Crystal

Star Customer Service Associate and Bookkeeper

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Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

October 24th, 2018

Profile Description

Hi! I am a highly efficient and adaptable Healthcare Customer Service Professional with a proven track record in US dental and medical insurance support. Over the past 4 years, I mastered the ins and outs of dental claims processing, benefits and eligibility, prior authorizations and member services. Because of my deep understanding of the account, I was even appointed as a Subject Matter Expert (SME) to guide and support others.

Beyond healthcare, I bring a diverse skill set that includes 10 years of experience in accounting (managing accounts receivable/payable and bank reconciliations), and payroll management.

What you can expect fro ---------- :

Autonomy: Once I learn your workflow, I require minimal supervision.

Reliability: I am highly accessible, communicative, and committed to never abandoning a project.

Fast Learner: I have a strong track record of self-teaching new software and programs quickly.

Empathy & Security: I treat every customer with genuine care while strictly safeguarding sensitive medical and financial data. HIPAA trained.

Top Skills

Experience: 2 - 5 years

Customer Service Associate managing and answering inbound call from providers and policyholder`s inquiry regarding dental and medical claims, benefits and eligibility.

Other Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Real Estate marketing

Basic Information

Age
35
Gender
Female
Website
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Address
Marikina, Marikina
Tests Taken
IQ
Score:  118
English
C1(Advanced)
Government ID
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