Stephanie

Shopify Guru | Customer / Technical Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 28th, 2024 (32 days ago)

Member Since

October 23rd, 2018

Profile Description

I've been in the customer service industry for more than 10 years, providing support to customers and businesses in different industries - banking, finance, eCommerce (Shopify, WordPress), hospitality, and retail, just to name a few. My experiences involved working as a Shopify Guru for almost 2 years and have skills specifically for the eCommerce market. I do social media marketing and basic web designing. I'm very knowledgeable with Shopify's admin, CSV files, drop shipping, and basically how things work within the platform. I am dedicated to making sure my client's needs are met in a timely manner since I do understand that time is a very important matter when it comes to businesses. I have worked on lots of different websites both in building them and writing content for them.
I work independently and like to figure out things on my own but I'm always open to learning new stuff and always willing to work as a part of a team. I want a long-term, stable job where I can help build and grow your businesses, and would love to be a part of an organization wherein I can best utilize, develop and broaden my skills and experiences.

Aside from my years of experience in the customer service industry, I have always been passionate about meeting other people and helping them out in the best way I can. I am a goal-driven, hard-working, dedicated, and result-oriented individual. I don't just provide solutions to customers but I also make sure that I make an impact by providing them the best customer service they can get. I have a great sense of initiative, independent and I am highly adaptable. 
My years of experience and my go-getter attitude will be a great addition to any company.

Top Skills

Marketing » CRM » Zendesk

Experience: Less than 6 months

Customer Support

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 2 - 5 years

Other Skills

Customer Support » Ecommerce

Experience: 1 - 2 years

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Experience: Less than 6 months

Basic Information

Age
35
Gender
Female
Website
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Address
Makati City, Metro Manila
Tests Taken
IQ
Score:  132
DISC
Dominance: 15%
Influence: 29%
Steadiness: 34%
Compliance: 22%
English
C2(Advanced/Mastery)
Uploaded ID
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