Mercelyn

Admin Support VA | Customer Service & Travel Specialist | Data Entry & Operation

90 ID PROOF
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Overview

Looking for part-time work (3 hours/day)

at $3.98/hour ($288.00/month)

Bachelors degree

Last Active

July 7th, 2026 (yesterday)

Member Since

October 22nd, 2018

Profile Description

I am a results-driven and dependable Administrative Support Virtual Assistant with extensive experience in customer service, reservations, and office administration. With a strong foundation in both operations and client-facing roles, I bring a balanced skill set that combines efficiency, accuracy, and excellent communication in fast-paced environments.

My background includes nearly two decades of experience as a reservation and ticketing agent, where I handled customer bookings, schedule changes, cancellations, and inquiries through phone and email. I also worked as a general admin clerk, where I supported recruitment processes, payroll and records management, employee documentation, and administrative coordination. These roles strengthened my ability to manage details, follow processes, and support daily business operations with consistency and professionalism.

I specialize in administrative and operational support tasks such as email and calendar management, data entry, records organization, document preparation, and customer support. I am highly comfortable working with Microsoft Office and Google Workspace tools, and I have experience using Sabre AirCentre for reservations and ticketing systems. I thrive in roles that require organization, multitasking, and problem-solving.

I am especially skilled at handling client communication, maintaining accurate records, and ensuring smooth workflow processes. My goal is to help business owners and teams save time, reduce workload stress, and improve overall operational efficiency by providing reliable behind-the-scenes support.

I am now seeking a remote opportunity where I can contribute my skills, reliability, and strong work ethic to support business operations effectively. I am open to training and committed to continuous learning to better serve my clients.

Let’s work together to keep your operations organized, efficient, and stress-free. I am ready to support your business remotely.

Top Skills

Experience: 10+ years

Experience: 10+ years

Experience: Less than 6 months

Other Skills

Experience: 5 - 10 years

Experience: Less than 6 months

Basic Information

Age
46
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
None
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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“I'm working with a very very talented person.”

- Austin L. Church

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