Jean
Remote Quality Analyst, Customer Insights Consultant, Technical Support
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.00/hour ($528.00/month)
2 years in College
Last Active
April 24th, 2024 (12 days ago)
Member Since
October 21st, 2018
Profile Description
I have worked various jobs in the call center industry, I started as a Technical Support Specialist, moved up to being a Network Tester then finally worked my way up to the Customer Experience team, a team that is slightly similar to QA. My main task is to get customer insights through call monitoring, I also do Episode survey scrubbing and First Call Resolution analysis. With my current post, I got trained to use Excel, Word and Powerpoint. I have also worked at home as a Quality Assurance Analyst, I do call evaluations for different accounts and companies across the United States.
I work with minimum supervision and I will make sure to figure things out if needed. I am aiming for a long term stable job.
Should I be considered for a post, I can be contacted through:<8efe80624d780eba0c6493ec45140364
Mobile:
Top Skills
E-Commerce » Inventory Management » Quality Control
Customer Support » Technical Support
Other Skills
Customer Support » Phone Support
Office and Administration » Translation
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Customer Support » Email Support
Office and Administration » Microsoft Excel
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, NCR
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 33
- Influence: 39
- Steadiness: 18
- Compliance: 10
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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