Virtual Assistant / Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

May 16th, 2024 (5 days ago)

Member Since

October 19th, 2018

Profile Description

Experienced in both customer service and virtual assistance roles, I specialize in fostering productive online work environments. With seven years of experience in customer service and virtual assistance, I possess comprehensive knowledge of online platforms and social media practices. My expertise includes efficiently addressing customer inquiries, managing social media engagement, and implementing sales-driven campaigns. I have a proven track record of effectively utilizing various social media channels such as Facebook, Twitter, and Instagram for commercial purposes. As a full-time virtual assistant, I remain committed to continuous learning and skill development. Additionally, I excel in creating engaging photo and video advertisements.
Core Qualification:
- Flexible to work all hours at least 8-10 hours a day
- 300mbps Fibr High speed Internet connection and a good set of home computer and a back up laptop
- Able to multi-task on a regular basis
- Independent worker who does not need supervision
- Extremely reliable
- Computer skills, (Typing speed, Windows Operating Systems, Microsoft Office)
- Customer service/ Social Media /Shopify Expert
- Email Customer Support (Support Tickets and emails using gmail and Zendesk)
- Shopify Order Fulfillment (Amazon and Aliexpress)
- Store Management (Follow up with Suppliers, Re shipments and Refunds) 
- Handled client relationship management functions, which included promoting
enduring relationships with a diverse clientele
- Advance Canva
- Web research
- Google Drive (Spreadsheet, Documents)
- General Admin Work and data entry
- Dropbox, Team Viewer
- Cultivated positive and enduring relationships with Customer(s)
- Upgrade to see actual info Moderator and Community Manager