AMAZON ACCOUNT MANAGER (VIRTUAL ASSISTANT)

Overview

Looking for full-time work (8 hours/day)

at $9.96/hour ($1,920.00/month)

Bachelors degree

Last Active

July 6th, 2026 (2 days ago)

Member Since

October 6th, 2018

Profile Description

Senior E-commerce Account Manager | Amazon, Shopify, Etsy, & eBay | 10 Years Experience

I’m an experienced E-commerce Account Manager with over 10 years of hands-on expertise managing online marketplace operations, specializing in Amazon Seller Central, with additional experience in Shopify, Etsy, and eBay.

My background includes 2 years as a Supervisor for Amazon Seller Support in a BPO setting, where I led a team focused on delivering high-quality seller support, resolving complex account and listing issues, mentoring customer service representatives, and developing deep expertise in Amazon policies, seller performance, and operational workflows.

For the past 8 years, I’ve worked as a Virtual Assistant / Senior Account Manager, supporting brands across multiple marketplaces and product categories. My experience covers end-to-end e-commerce operations, with a strong focus on growth, optimization, and operational excellence.

Core expertise includes:
• Amazon Seller Central Account Management
• Product Listing Creation & Optimization
• Parent-Child Variations & Flat File Management
• Inventory Planning & Supply Chain Coordination
• Account Health & Listing Reinstatements
• Pricing, Promotions & Sales Growth Strategies
• Customer Concessions & Payment Resolution
• Voice of the Customer (VOC), Review & Feedback Monitoring
• Seller Support Escalation Management / Complex Case Resolution
• Marketplace Expansion (US, CA, MX, UK & EU)
• Amazon, Etsy, Shopify, & eBay Marketplace Management
• SOP Creation, Process Improvement & Team Leadership
• Advanced Excel / Data Analysis & Operational Reporting
• Cross-functional Coordination with Brands, Vendors & Support Teams
• End-to-End Amazon Operations (Specialized in nearly all areas except Ads)

I’m highly experienced in navigating the complexities of e-commerce marketplaces and take pride in delivering efficient, detail-oriented, and results-driven solutions that help businesses scale.

Feel free to connect, I’d be happy to discuss how I can support your business.