AMAZON
MESSAGE US, RETAIL CHAT & RETAIL PHONES
Provide customer service
Educate about the products offered by Amazon
Sell products offered by Amazon
Explain the bills
Process orders
Process credits and adjustments
Process refunds and replacements
Contacting carriers
Contacting 3rd party sellers
Tracking orders
VXI
AT&T ISM & PREMIERE SUPPORT
Provide customer service
Educate about the products offered by AT&T and DirecTV
Sell products offered by AT&T and DirecTV
Explain the bills
Process the orders
Process the service installations
Process the technician appointments
Process credits and adjustments
Change the customer's account
Change customers package and plan
Contacting carriers
Contacting 3rd party sellers
Tracking orders
Troubleshoot services
EBAY
CUSTOMER SERVICE & PRODUCT LISTER
Provide customer service via chat and phones
Contacting the seller
Contacting the buyer
Contacting the carrier
Educate the customer regarding the order information
Tracking customers order
Editing product pictures and information.
DISH
CUSTOMER SERVICE & TECHNICAL SUPPORT
Provide customer service
Educate about the products offered by DISH
Explain the bills
Process the orders
Process the service installations
Process the technician appointments
Process credits and adjustments
Change the customer's account
Change customers package and plan
Contacting carriers
Tracking orders
Troubleshoot services
DOORDASHCUSTOMER SERVICE & LEGAL ESCALATION
Provide customer service
Explain the bills
Process refund and replacement of the order
Process redelivery
Investigate and get an evidence regarding legal concerns
Resolve legal concern of the customer, driver and merchant
IQOR
T-Mobile
Provide customer service
Educate about the products offered by T-Mobile
Sell products offered by T-Mobile
Explain the bills
Process the orders
Change the customer's accounts
Change customers package and plan
TELEPERFORMANCE
HORIZON- CONTENT MODERATOR
Review post in Social Media Platforms
Approve post that are viewers friendly
Reject post that has violations and not viewers friendly
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