Current Employment Status:
Hired Full Time on Jul 28, 2023

Alfert

Insurance Admin VA I CSR I SMM I Lead Gen I Public Adjuster

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 26th, 2024 (today)

Member Since

September 18th, 2018

Profile Description

Experienced Virtual Assistant & Customer Service Representative 
With over 8 years of hands-on experience as a
Customer Service Representatives in diverse industries such as Health Insurance,
Telecommunications, and Finance, coupled with 4 years of dedicated service as a
As a Virtual Assistant across various client services, I bring a wealth of expertise
to the table.

Professional Experience:
CustomerService Representative:
Proficient in providing top-notch service including Inbound and Outbound calls, Email support, Technical assistance, and Ticket support for renowned companies
such as AT&T, T-Mobile, Verizon, Straight Talk, Tracfone, and Aetna
Insurance.

Lead Generation Specialist:
Mastery in leveraging social media platforms including Instagram, LinkedIn, Facebook, and Twitter for effective lead generation and management. Skilled in
Social Media Management and Marketing, as well as Email Marketing Strategies.

Insurance Administrative Assistant:
Versatile support in Commercial, Auto, Personal, Life, Healthcare, and
Homeowners claim administration.

Virtual Assistant Team Account Manager: 
Successfully collaborated with a Public Adjuster firm, overseeing the process of preparing, filing, and negotiating insurance claims for clients.

Tools Proficiency: 
Microsoft Office applications:
Word
Excel
PowerPoint 
Microsoft Outlook
Spreadsheet, Docs, and Drive,
Google Calendar
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Zillow.
Mailchimp 
QQ Catalyst
AMS360 
Agency Zoom
Applied TAM
Trello
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ClickUp
Slack
Teams
MattermostSkype
Canva
PandaDoc
Time Doctor
Hubstaff
VA Vision
RingCentral
Zoom 
Loom
LinkedIn Sales Navigator 
LinkedIn Helper
Levitate
One-click code
CompanyCam 

Equipment & Connectivity:
Lenovo Intel (R) Corei5 Desktop Dual Monitor 
laptops with 12GB and 16GB RAM
speed fiber internet with speeds up to 50 Mbps.
Logitech and Jabra noise-canceling headsets 

Backup: Power Generator
Solar Battery
LTE Wireless Prepaid Internet Connection.

Virtual Assistance Services:        Specializing in providing Virtual Assistant services to Business Owners for their back-end tasks encompassing Social Media Marketing, Lead Generation, Social Media
Management, Customer Service, Insurance Virtual Assistance, and Public Adjuster
Virtual Assistance. 

With a commitment to excellence, a comprehensive skill set, and a dedication to optimizing client operations, I am poised to contribute effectively to your team or project. Let's connect and discuss how I can add value to your business!

Top Skills

Real Estate » Appointment Setting

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Marketing » Telemarketing

E-Commerce » Shopify

Customer Support » Email Support

Customer Support » Phone Support

Marketing » Craigslist Posting Marketing

Marketing » Youtube Marketing

Marketing » LinkedIn Marketing

SEO » Private Blog Network

Basic Information

Age
34
Gender
Male
Website
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Address
Mandaue, Cebu
Tests Taken
IQ
Score:  135
DISC
Dominance: 30
Influence: 30
Steadiness: 28
Compliance: 12
English
B2(Upper Intermediate)
Uploaded ID
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