Virtual Assistant | Chat Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

College Level

Last Active

April 26th, 2024 (today)

Member Since

September 7th, 2018

Profile Description

Experienced Customer Service Representative

With over four years of experience as a Customer Service Representative, I have honed my abilities in providing exceptional support across multiple channels, including email, chat, and phone. I take pride in my ability to meet deadlines, deliver outstanding customer service, and efficiently handle tasks with precision. As a team player and problem-solver, I am committed to going above and beyond to ensure customer satisfaction.Here are some of the services I offer:? Proficient in providing customer support through chat, voice, and email.

Skilled in using Microsoft Office (Word, Excel, PowerPoint, Outlook) and CRM programs.
Experienced in processing refunds and handling disputes.
Proficient in data entry and transcription.
Capable of cold calling and making outbound calls.
Familiarity with various tools such as RingCentral, HubSpot, Slack, Google Drive, Indeed, LinkedIn, Avaya, Skype, Upgrade to see actual info, Teams, Outlook, Telegram, Zoho, and Canva.I am excited about the opportunity to discuss how my qualifications align with your organization's vision and how I can bring value to your team. Let's talk!