Cherryl

Phone, Email, and Chat Support Representative 10 years exp.

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

August 9th, 2023 (307 days ago)

Member Since

September 6th, 2018

Profile Description

I have worked as a customer service representative in a BPO for Blue Cross Blue Shields account. Taking calls regarding coverage on their insurance and update on their claims. I then work as homebased inbound, chat and email support representative for Upgrade to see actual info - an e-commerce site selling mobile phones to Australia and New Zealand. We have used slack, zendesk, magento, netsuite, shopify, glip, xlite as tools for the trade.
Through the years we have also use Live Agent and Zophim. I am detail oriented and a good team player looking for a long-term job where I can help the company grow and learn more skills along the way.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Email Management

Other Skills

Human Resources

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Basic Information

Age
42
Gender
Female
Website
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Address
DUMAGUETE CITY (CAPITAL), NEGROS ORIENTAL
Tests Taken
IQ
Score:  120
DISC
Dominance: 39
Influence: 35
Steadiness: 18
Compliance: 9
English
C2(Advanced/Mastery)
Uploaded ID
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