Customer Support Senior Operations Manager

Overview

Looking for full-time work (8 hours/day)

at $17.70/hour ($3,115.20/month)

College Undergrad - Completed several work courses online (With certificate). Highly Experienced SOM especially for startups

Last Active

April 5th, 2024 (21 days ago)

Member Since

September 5th, 2018

Profile Description

• I used to work as a Customer Service Representative from a transportation app and a gaming company, a Content Moderator for a social media app, VA for an E-commerce store, and a Reports Analyst or Workforce. Here are some of the accounts I've worked with (Uber, Shopify, Zynga, Perfect World, The Swift Life, US Directory Hotline, Aliexpress)
• I am very fluent in both verbal and written English. And can communicate clearly what thought I have in mind.
• I can multitask, like support multiple chats while answering emails, without compromising the quality of the service I am providing.
• I can create complex yet functional formulas and scheduling using Excel and Google Sheets.
•I can manage several people if needed to help achieve or overcome some task.
• I can also work 12 hours per day, 5 days a week. And willing to extend if needed.
• And most of all, I always provide results on or even earlier than the given deadline.