Overview
Looking for full-time work (8 hours/day)
at $13.61/hour ($2,624.00/month)
Bachelor Degree/ Bachelor of Secondary Education major in English.
-MA-Ed : Expected Grad date: 2022
Last Active
October 20th, 2025 (228 days ago)
Member Since
April 9th, 2010
Profile Description
Skilled Customer Support Professional with over 15 years of experience, eager to assist with your customer support needs! Proficient in NetSuite, Westlaw, onboarding, and customer training.
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 10+ years
Thomson Reuters Technical Support Specialist February 2011 - November 2021 10.8 Years 24/7 Customer Philippines/Cable Internet Support Technical Support Specialist May 2008 - February 2011 2.9 Years Answer incoming calls and promptly assist customers in diagnosing and resolving cable internet connection problems. Set up email clients for both Windows and Mac computers, ensuring optimal functionality and usability. Perform basic troubleshooting of email clients to address any issues and improve their performance. Configure and set up wireless connections to enable seamless and secure internet access. Install, configure, and troubleshoot company-provided antivirus software to enhance system security and performance. Configure LAN/WAN and perform TCP/IP removal/installation for Windows. Troubleshoot Mac systems to ensure smooth network operations.
Customer Support » Ecommerce » B2C
Experience: Less than 6 months
✅️Customer Service Rep for B2C company -Process returns, replacements and refunds -Order tracking -Customer Support via Email
Other Skills
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taguig City, Metro Manila/NCR
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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