Social Media Manager | Graphic Designer | Virtual Assistant

Strong customer service skills for providing excellent support and resolving inquiries promptly. I've been in BPO industry for more than 2yrs and providing excellent customer service to the customers over the phone.

Familiarity with popular social media platforms such as Facebook, Instagram, Twitter, Tiktok, Youtube, etc. I am able to monitor and create contents and use also my graphic designing skill to provide eye catching posters for promoting businesses.

Skilled in successfully managing e-commerce operations for my own small business, encompassing inventory management, order processing, customer support, and sales optimization. Proficient in leveraging various platforms and tools to streamline processes, enhance customer experience, and drive revenue growth. Demonstrated entrepreneurial spirit and resourcefulness in effectively managing the end-to-end e-commerce experience, from product sourcing to fulfillment, while maintaining a strong focus on customer satisfaction.

Proficient in accurate and efficient data entry, encompassing a range of tasks such as copy-pasting, researching articles, and encoding. Skilled in utilizing data entry tools and software to input and manage large volumes of information. Demonstrated ability to meet strict deadlines while maintaining a high level of accuracy. Strong organizational skills and a methodical approach to ensure data consistency and completeness. Experience in conducting thorough research to gather relevant information and efficiently incorporate it into data entry processes.

I am only using this software as my tracker, I am not that expert using this but in some case that I need to software for a certain job, I really love to learn new things just to deliver the task. In this software, I experience creating Macro and data entry application.

I am not that expert using this software but this is the first software of Microsoft that I learn and I really love using this, I also love creating designs, templates for presentation, and also logos. Yes, I was creating logo in powerpoint using some shapes and other elements.

I've been using this software for years now. I started using the version of 2003 when I was in high school to create documents for my project and in the present, I am providing service for encoding, creating resumes, and copy pasting projects.

Proficient in effectively organizing and prioritizing emails. Demonstrated adaptability and quick learning in managing high volumes of emails across multiple roles and personal accounts, despite lacking formal experience.