Current Employment Status:
Hired Full Time on Feb 24, 2020
Are you looking for a reliable and versatile virtual assistant? Then please continue reading to see if my skills and experience fit the position you're looking to fill.
As a virtual assistant for many years, I have handled various tasks efficiently and meticulously. Below are my skills and my responsibilities include but not limited to:
General Virtual Assistance
1. Internet Research for leads
2. Data Entry in Excel spreadsheets or to websites (Wordpress & others)
3. Database Maintenance in Clio/Contactually & Excel
4. E-file Organization (Googe Drive, Dropbox, or others)
5. File conversion
6. Blog and product listing uploading
Customer Support
1.
2. Zendesk Customer Support
3. Provided resolution to conflicts
4. Inventory tracking
5. Processing of orders
6. Replaced missing or damaged goods
7. Processing of refunds
Project Management
1. In Trello
2. In PipeDrive
3. In Asana
Light Bookkeeping and Account Receivables and Payables
1. In MindBody (Receivables & Payables)
2. In Xero (Receivables and Bank Reconciliation)
3. Stripe (Receivables)
SEO
1. Redirecting links in Shopify
2. Citation building
3. Keyword Ranking
>Email Marketing (Basic & Not Coded)
1. In Convertkit
2 In MailChimp
3. In Infusionsoft
Social Media Management
1. Schedule of Posts in Hootsuite & Meta
2. Community Management
3. Membership Approval
4. Inquiry & Comment Responding
5. Social Media Growth (Following)
6. Basic graphic design (Canva)
7. Basic editing (Descript & Filmora)
As an Amazon customer support, I've managed the following:
- Amazon Seller Central support
- Processing of Fulfillment Orders
- Removal of Negative Seller Feedback
- Responding to Negative Product Feedback
- Recording of Sales (Baby Item)
- Inventory Tracking
Thank you for visiting my profile! Looking forward to connecting with you!
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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