Current Employment Status:
Hired Full Time on Feb 24, 2020

Irene

Virtual Assistant

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

May 9th, 2024 (5 days ago)

Member Since

August 30th, 2018

Profile Description

Are you looking for a reliable and versatile virtual assistant? Then please continue reading to see if my skills and experience fit the position you're looking to fill.

As a virtual assistant for many years, I have handled various tasks efficiently and meticulously. Below are my skills and my responsibilities include but not limited to:

General Virtual Assistance
1. Internet Research for leads
2. Data Entry in Excel spreadsheets or to websites (Wordpress & others)
3. Database Maintenance in Clio/Contactually & Excel
4. E-file Organization (Googe Drive, Dropbox, or others)
5. File conversion
6. Blog and product listing uploading

Customer Support
1. Email Customer Support
2. Zendesk Customer Support
3. Provided resolution to conflicts
4. Inventory tracking
5. Processing of orders
6. Replaced missing or damaged goods
7. Processing of refunds

Project Management
1. In Trello
2. In PipeDrive
3. In Asana

Light Bookkeeping and Account Receivables and Payables
1. In MindBody (Receivables & Payables)
2. In Xero (Receivables and Bank Reconciliation)
3. Stripe (Receivables)

SEO
1. Redirecting links in Shopify
2. Citation building
3. Keyword Ranking

>Email Marketing (Basic & Not Coded)
1. In Convertkit
2 In MailChimp
3. In Infusionsoft

Social Media Management
1. Schedule of Posts in Hootsuite & Meta
2. Community Management
3. Membership Approval
4. Inquiry & Comment Responding
5. Social Media Growth (Following)
6. Basic graphic design (Canva)
7. Basic editing (Descript & Filmora)

As an Amazon customer support, I've managed the following:
- Amazon Seller Central support
- Processing of Fulfillment Orders
- Removal of Negative Seller Feedback
- Responding to Negative Product Feedback
- Recording of Sales (Baby Item)
- Inventory Tracking

Thank you for visiting my profile! Looking forward to connecting with you!

Top Skills

Customer Support

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
31
Gender
Female
Website
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Address
Teresa, Rizal
Tests Taken
IQ
Score:  125
DISC
Dominance: 17
Influence: 7
Steadiness: 43
Compliance: 33
English
C2(Advanced/Mastery)
Uploaded ID
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