Experienced Medical Receptionist, Quicbooks/bookeeping & SEO

Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (20 days ago)

Member Since

August 26th, 2018

Profile Description

I’ve built a solid background in the healthcare and customer service industries, with extensive experience as a Medical Receptionist at Medmate Australia. In this role, I support doctors and patients in a busy telehealth setting—managing doctor schedules, coordinating communication among different healthcare professionals, and assisting patients in submitting the right consultation requests through our online platform. I also guide patients through each step of their telehealth journey, making sure they understand the consultation process and receive the help they need.
My work involves regular communication with doctors, patients, and pharmacies across Australia, both by phone and email. I help patients order medications through the Medmate website and liaise directly with pharmacies to ensure prescriptions are processed smoothly. I take pride in providing clear information, prompt responses, and excellent service to both patients and practitioners.
In addition to my healthcare experience, I also work as Workers Compensation Assistant Case Manager - Medical Records Coordinator, Request, track, and obtain medical records, billing statements, and other health-related documents from hospitals, clinics, and healthcare providers.
Prepare and issue subpoenas or authorization forms in compliance with HIPAA and state regulations.
Communicate with medical facilities to follow up on outstanding record requests and ensure timely delivery.
Review received records for completeness, accuracy, and consistency with requested information.
Organize, label, and upload medical records into the fi rm’s case management system for attorney review. I work as a Freelance SEO Specialist based in Bacolod City, Philippines. I help businesses grow their online presence by developing and implementing effective SEO strategies. I also work as a Data Entry Specialist for ---------- , ensuring the accuracy and integrity of records for consumers transitioning to assisted living and similar care facilities.
Previously, I gained valuable experience in the BPO industry, where I spent nearly ten years handling inbound phone, chat, and email support. I provided technical assistance to customers of a U.S. telecommunications company, helping them resolve internet, phone, and cable issues. My role included walking customers through troubleshooting steps, assisting with modem and device connections (both wired and wireless), and resolving email and voicemail issues.
I’ve also worked as a Virtual Assistant for a real estate company in the U.S., where I managed lead generation, cold calling, appointment scheduling, and client communication via text and email. My experience extends to organizing files, maintaining company records, and supporting daily business operations.
Across all my roles, I’ve learned that excellent customer service and attention to detail make a real difference. Whether assisting a patient, a customer, or a client, I always aim to provide friendly, reliable, and efficient support.