With a solid foundation in customer service, I am dedicated to crafting exceptional experiences that redefine our interactions with customers on a personal level. My commitment is to deliver not just satisfaction but a truly delightful encounter.
Being a strategic problem solver with an operational mindset, I excel in grasping the bigger picture and transforming high-level business goals into tangible, actionable plans. This proficiency empowers me to navigate challenges seamlessly, ensuring a smooth and effective contribution to organizational success.
Please find a list of tools I am proficient with:
CS/Helpdesk platforms
? Intercom
? Freshdesk
? Zendesk
? HelpScout
? Drift
Email
? Gmail
? Microsoft Outlook
? Yandex
Project Management
? Trello
? Asana
? Freedcamp
Others:
? Salesforce
? Slack
? Microsoft Teams
? Notion
? Sharepoint
? Hangouts
? GSuite (Docs, Sheets, Drive, Slides)
? Excel
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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