Marian
Sales and Retention | Client Success Manager
Overview
Looking for full-time work (9 hours/day)
at $14.00/hour ($2,772.00/month)
Bachelors degree
Last Active
April 25th, 2024 (10 days ago)
Member Since
August 16th, 2018
Profile Description
I am a dedicated Operations Manager, Client Success Manager and Customer Advocate with over 15 years of professional experience handling teams in customerservice and technical support through voice,?
I specialize in:
- Liaising with and impressing clients to strengthen relationships for the retention and expansion of the client base- Process creation, improvement and implementation; creation and maintenance of tools, training and supervising implementation; Monitoring efficacy, measuring success and then creating and implementing upgrades to ensure continuous improvement- Leading teams towards excellent Quality, Efficiency, Net Promoter and Attrition Rates.- Building teams with a strong sense of camaraderie and excellent performance. Have trained and mentored next-generation leadership
Please don't hesitate to ask for my full CV.
LinkdIn:
Top Skills
Customer Support » Email Support
Customer Support » Technical Support
Customer Support » Phone Support » English Speaking
Other Skills
Real Estate » Lead Generation
Customer Support
Customer Support » Phone Support
Customer Support » Forum/Community Moderation
Marketing » Content Creation » Blogging
Advertising » Facebook Ads
E-Commerce » Inventory Management » Quality Control
Customer Support » Social Media Moderation
Customer Support » Content Moderation/Management
Office and Administration » Translation
Marketing » LinkedIn Marketing
Accounting » Investment Accounting » Strategic Planning
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dumaguete City, Negros Oriental
- Tests Taken
- DISC
- Dominance: 40
- Influence: 39
- Steadiness: 16
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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