Virtual Assistant | Lead Generation Specialist

I worked for Rodrigo Miranda, CEO and Owner of MB AutoMechanic Services, based in the US. Key responsibilities: ● Calling, emailing, and texting potential customers and partners from their target list. ● Web searching for potential automotive partners within a specific radius from their shop. ● Data entry and updating information in Excel. ● Managing social media platforms and websites ● Creating contents (Written, graphic, and Video clips) ● Calendar management and Task organization

I was a lead generation specialist for Independent Software Vendors Project goal: I worked on different campaigns on behalf of ISVs globally (B2B, OEM, and end-user). The main challenge for this project is to produce sales-qualified leads and marketing-qualified leads for our ISV partners. Getting these leads to agree to set an appointment and scheduling a meeting with experts from the client. Solution: In order to complete the tasks and make sure I am targeting the right personas for the campaigns, I have to fulfill the responsibilities below. Key responsibilities: ● Prospecting and Web research (depending on target market of clients) ● Data entry and Updating CRM and databases ● Nurturing SQL and MQLs ● Cold-calling ● Emailing (Composing and Sending personalized emails and templates) ● LinkedIn social-selling (Customizing my LinkedIn profile, sharing contents about the ISV and messaging leads on their behalf) ● Setting appointments and scheduling calls and meetings

I was first hired at Sutherland Global Services as a sales order entry consultant for a seasonal account. I was retained and regularized to work for a Real estate account based in the U.S as a customer support representative. Key Responsibilities: ● Handle inbound calls from customers ● Finding rental properties and Booking reservations ● Coordinating with property owners ● Creating cases on Salesforce ● Email Support ● Chat support

I worked for Rodrigo Miranda, CEO and owner of MB AutoMechanic Services, based in the US. Key responsibilities: ● Calling, emailing, and texting potential customers and partners from their target list. ● Web searching for potential automotive partners within a specific radius from their shop. ● Data entry and updating information in Excel. ● Managing social media platforms and websites ● Creating contents (Written, graphic, and Video clips) ● Calendar management and Task organization