Need an EXPERIENCED MEDICAL VIRTUAL ASSISTANT for the long haul?
10+ years of Customer Service Experience in the US Healthcare industry
5 years in doing medical virtual assistance
HIPAA-certified
Eyes and heart always on the goal - SUCCESS
I can help you save time and and money!
*MEDICAL VIRTUAL ASSISTANCE
• Chat/Email Support
• Insurance Verification
• Insurance claim submission and follow-up
• AR Follow up on denied claims via call or websites
• Patient/Insurance collections
• Appointment Scheduler
• Medical records retrieval
• Data Entry
• Medical billing
*OTHER ASSISTANCE
• Patient Registration/demographics/insurance information
• Checking patient eligibility and benefits verifications
• Creating and submitting clean claims to insurance companies
• Obtaining prior and retro authorizations for services
• Payments posting from ERA/EOB/websites and also patient payments
• Aging report/Follow-up/Appeals
• Customer services and administrative assistance
• Handling patient calls regarding payments, billing records, insurance information, and appointment scheduling
• Sending invoices to different offices and clients
• Requesting, reviewing, organizing medical records to and from different providers
*HEALTHCARE VA TOOLS
• AdvancedMD
• Kareo
• AthenaHealth
• CollaborateMD
• Practice Fusion
• EZClaim
• Trizetto
• ECW
• Revolution EHR
• Brightree
• Elation Health
*OTHER TOOLS
• Clio
• Ecase
• Asana
• Advantage Cloud
• MR8
• Zendesk
*Specialties worked for
• DME
• Vision
• Internal Medicine
• Behavioral Care Solution/Mental Health
• Specialty Care Ambulance
• Law firm
Drop me a message and let me know the best time we can have for a call *wink
Experience: 10+ years
Experience: Less than 6 months
Experience: 5 - 10 years
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