Admin Assistant/Customer Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 1st, 2024 (44 days ago)

Member Since

August 4th, 2018

Profile Description

I have an extensive knowledge in working with various tasks such as transcription, online research, data entry/data mining, CRM, project, social media and email management, research, customer service, basic book keeping using Xero, travel planning, basic SEO, Wordpress and familiar in using Magento. I have managed social media and a website before by adding products and features using Magento. I also worked as an HR and payroll assistant for over 3 months. Furthermore, I had a huge experience in customer service both office based and home based. I believe I have all the qualities of a VA that you're looking for and I'm always very eager to learn new Upgrade to see actual info fact, I was able to handle a very challenging task before wherein I have to work hard in order to do a task that is not part of my job. I also worked with the task that I haven't done before in which I need to do it from scratch like creating a wordpress site, basic SEO, order processing using Infusionsoft. I was able to manage social media sites and schedule the posts using a certain application like Edgar or hootsuite to ensure that all posts will be published in different social media sites. Finally, the most challenging job I considered was when I became a Customer Support agent working 3 tasks at the same time (email, phone and chat). It was quiet very challenging doing several tasks at a time especially when doing phone and chat support which you need to respond real time. What I've learned on doing these tasks is you need to think fast and be prepared when responding to queries and concerns that customers will possibly ask. This have made my life easier when doing a multi-tasking job. I believe that I'm a good fit for the job because I'm dedicated, well-organized and can do the work with less supervision.