I'm here to help your business run smoother. I have been in the customer service industry for six years already, and I want to help your business grow through increasing customer satisfaction.
- 6 years experience in Customer Service Representative
- Became an agent mentor for new hires
- Performed one-on-one coaching and tracking performance to help new hires provide quality service
- Became part of an escalation team, taking supervisor calls.
Apps & Websites used:
- Communication: WhatsApp,
- Customer Relationship Management: Zendesk
- Graphics: Photoshop, Canva
- Online Sharing: Google Drive, Dropbox, Onedrive
- Time Tracking: Toggl
- Microsoft Office apps: Word, Powerpoint, Excel, Publisher, Outlook, Teams
- Google Suite apps: GMail, Docs, Sheets, Meets, Calendar
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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