Hello and welcome to my profile!
I have a strong background with Vacation Rentals Properties since 2018 with various clients and with this experience, I have garnered extensive expertise in various roles, from Guest Messaging to Operations Management, successfully assisting small start-up STR businesses with their operations.
My journey in the professional world extends beyond the STR industry, with experiences ranging from property listing management, guest communications, customer service, ESL teaching and as a real estate virtual assistant. This diverse background has equipped me with versatile skills that will help in moulding a team to grow.
PROFESSIONAL SKILLS
- Operations Manager
- Quality Guest Communications
- Property and Listing Management for Vacation Rental Properties
- Resolutions & Claims Management
- Guest Messaging Specialist
- General Virtual Assistant
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- Housekeeping Communications
- Real Estate Virtual Assistant
- Customer Service
- English Teacher
- Researcher
- Data Entry
- Lead Generation
- Appointment Setter
- Photo Editing
- Photography
- Canva Designer
- Graphic Designer
- Social Media Management
- Marketing
PERSONAL SKILLS
- Team Management & Leadership
- Excellent Time Management & Task Management
- Decision Making and strong work ethic
- Adaptability and Reliability
- Team Player
- Training & Mentorship
- Self-sufficient
- Empathetic Customer Service
- English Communication Skills
- Creativity
SOFTWARE EXPERIENCE
- Project Management: Asana; Others: Trello, Click up, Todoist
- Property Management Software: IGMS, Hostaway, Uplisting, Hometime, m2m systems, Airhost
- Video & Messaging Software: Zoom, Google Meet,
- Microsoft Office Word, Excel & Powerpoint
- Google: Drive, Sheets, Docs, Slides, Keep, Calendar, Maps, Classroom, Forms, Translate, Youtube, Meet, Gmail
- Canva Design, Adobe: Reader, Photoshop, Pagemaker & Lightroom
- Remote Access Programs: Team Viewer, Time Doctor
- SOCIAL MEDIA: Instagram,
- AI: ChatGPT
- CRM Tools: Zoho, HubSpot, Salesforce
- Mac: Pages, Numbers, Keynotes
I am confident that my current skill set can significantly benefit your business. However, I am always eager to learn and expand my expertise further. So, if you're looking for a dedicated, adaptable, and resourceful professional to support your business goals, I will make sure to go the extra mile to provide you with high-quality service on every task that is assigned to me with little supervision.
Experience: 5 - 10 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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