Experienced Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

December 2nd, 2024 (13 days ago)

Member Since

August 23rd, 2011

Profile Description

Hello and welcome to my profile! 

I have been in the remote business since 2018, specialising in Customer Service and English teaching. I have worked with Vacation Rental Properties in Japan and Australia. Throughout this journey, I’ve honed a broad set of skills ranging from Guest Messaging to Operations Management, supporting these businesses in streamlining their operations.

My expertise extends beyond the STR industry, encompassing property listing management, guest communications, customer service, ESL instruction, and real estate virtual assistance. These diverse experiences have equipped me to deliver adaptable, high-quality support, contributing to team success and business growth.

PROFESSIONAL SKILLS
- Operations Manager
- Guest Communications Excellence
- Property & Listing Management for Vacation Rentals
- Resolutions & Claims Management
- Guest Messaging Specialist
- General Virtual Assistant
- Email Management
- Housekeeping Communications
- Real Estate Virtual Assistant
- Customer Service
- English Teacher (ESL)
- Researcher & Data Entry
- Lead Generation
- Appointment Setting
- Photo Editing & Photography
- Canva & Graphic Designer
- Social Media Management & Marketing

PERSONAL SKILLS
- Leadership & Team Management
- Strong Time & Task Management
- Decision Making & Work Ethic
- Adaptability & Reliability
- Empathy in Customer Service 
- Creativity & Problem-Solving
- English Communication Expertise
- Training & Mentorship 

SOFTWARE EXPERIENCE
Project Management: Asana, Trello, ClickUp, Notion
Property Management: IGMS, Hostaway, Uplisting, Hometime, m2m systems, Airhost
Communication Tools: Zoom, Google Meet, Slack, WhatsApp, Skype, LINE, WeChat, Telegram
Microsoft Office: Word, Excel, PowerPoint
Google Suite: Drive, Sheets, Docs, Slides, Calendar, Maps
Design & Editing: Canva, Adobe Photoshop, Lightroom
Remote Access: TeamViewer, Time Doctor
Social Media: Instagram, Twitter, Facebook, YouTube
AI & Automation: ChatGPT
CRM Tools: Zoho, HubSpot, Salesforce
Mac: Pages, Numbers, Keynote

I am confident that my diverse skill set can add significant value to your business. With a strong willingness to learn and adapt, I strive to deliver high-quality service with minimal supervision. If you’re seeking a dedicated, versatile professional to support your business goals, I’m ready to go the extra mile to ensure success on every project.