Julie
Customer Service PRO|E-Commerce|English|Shopify|Emails
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
April 18th, 2024 (9 days ago)
Member Since
July 25th, 2018
Profile Description
Diverse background in Customer Service with extensive experience in e-Commerce; Worked in a BPO company for 4.6 years under eBay Australia and in a remote setup as a Customer Service Rep for 4.5 years for multiple e-Commerce brands. With great talent at identifying problems and creating solutions. An effective team player with a significant work
Top Skills
Customer Support
Customer Support » Email Support
Experience: 2 - 5 years
Promptly and efficiently responds to emails using Gorgias and Zendesk
Customer Support » Phone Support
Experience: 2 - 5 years
Promptly and efficiently answer inbound calls using Avaya and Unify app, in a BPO office set-up
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Basic Data Entry using Google spreadsheets, docs, excel
Office and Administration » Email Management
Experience: 5 - 10 years
I'm used to managing my personal emails and also at work as a CSR using Zendesk & Gorgias to be able to work effectively and efficiently
Customer Support » Social Media Moderation
Experience: Less than 6 months
Willing to learn and can adapt quickly to new tools and processes, experienced with moderating and responding to public comments on Crowdfunding platforms
Customer Support » Forum/Community Moderation
Experience: Less than 6 months
Willing to learn and can adapt quickly to new tools and processes, experienced with moderating and responding to public comments on Crowdfunding platforms
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Used Excel and Google spreadsheets and docs to record order/customer details, Customer Service macros/templates
Office and Administration » Personal Assistant
Experience: Less than 6 months
Willing to learn new tools and processes, can quickly adapt and work effectively and efficiently with minimal to no supervision
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- KALIBO, AKLAN
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 31
- Influence: 14
- Steadiness: 25
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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