I have been working in the BPO industry since 2013, where I have gained extensive experience across various roles and accounts. Initially, I served as a customer service representative for a US healthcare account, handling inquiries fro
Experience: 5 - 10 years
I have been working in a BPO industry for more than 11 years now and have handled different customers and clients in different countries and regions. I have handled customer Service for financial accounts, travel & hospitality and healthcare. I have handled collections for both US and UK financial accounts.
Experience: 5 - 10 years
I have been working in a BPO industry for more than 11 years now and have handled different customers and clients in different countries and regions. I have handled customer Service for financial accounts, travel & hospitality and healthcare. I have handled collections for both US and UK financial accounts.
Experience: 5 - 10 years
I have been working in a BPO industry for more than 11 years now and have handled different customers and clients in different countries and regions. I have handled customer Service for financial accounts, travel & hospitality and healthcare. I have handled collections for both US and UK financial accounts.
Experience: 2 - 5 years
I got promoted last 2020 as Project Specialist and Microsoft Excel and Spreadsheet are the tools I have been using along with other reporting tools. This year, I got promoted to a Business Analyst supervisor and I am still using the same tools.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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