Your All-Around VA, Customer Service Rep and English Tutor

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

April 19th, 2024 (7 days ago)

Member Since

July 14th, 2018

Profile Description

I possess a robust foundation in education, customer service, and a versatile online skill set cultivated over a decade. My extensive background includes a decade-long commitment to teaching English and Communications Skills, a role as a Preschool Educator, and over 8 years of Customer Service proficiency in both the BPO or Business Process Outsourcing Industry and the Online Environment.

In the online domain, I've handled various tasks including transcription, data research, lead generation, chat support, managing inbound/outbound calls and emails for an e-commerce company, cold calling in the real estate sector, and appointment setting. I've utilized tools like Mojo Dialler, XenCall, Zendesk, CallRail and Ring Central. Proficient in Virtual Administrative Assistant duties, I'm experienced with Microsoft Office, Shopify, Click-Up, Clientjoy, WaveApps, Process Street, and Stripe. Multitasking and self-management are among my strengths.

My diverse experiences have refined my ability to establish meaningful connections with a broad spectrum of customers, contributing to an enriched understanding of human interactions. Prioritizing personal growth and happiness, I am currently in pursuit of a long-term, stable role where I can actively contribute to business growth and development.