I am passionate about problem-solving and driven by my curiosity to find answers. I have a knack for uncovering customer pain points and quickly identifying strategic solutions.
My endless curiosity drives me to be a lifelong learner because I always want to improve. I focus on making high-quality decisions and staying calm under pressure. Execution of big ideas with given constraints is something I excel at. And because I keep the customer central to everything that I do.
Certified Salesforce Admin of HP HHO, Fraud Prevention Specialist of JP Morgan & Chase, and superstar virtual assistant of SEO, Marketing, and Advertising companies. Roe oversees sales and revenue to optimize efficiency and profits. Business engineering analysis and sales maximization forecasting run in her blood.
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Technical Skills:
Tools Used: Salesforce, Zendesk Sell, PipeDrive, ZoomInfo, Gong, Outreach, Google SuperMetrics, Google Analytics, WordPress, Blogger, Tumbler, BlogSpot, Google My Business, Joomla, Google Ads, Google Analytics, Google Data Studio, My Maps, Slack, Teamwork, ClickUp, Trello, Asana, Notion, Mighty Call, EasyVSL,iMovie, Canva, Movavi, Curation Content Marketing and more.
Specialties: Copywriting, Content Writing, Virtual assistance, bookkeeping, travel arrangements, scheduling, social media, account management, online advertising, event planning, digital marketing, consulting, WordPress, Mailchimp, content management, copywriting, customer relations, market research, marketing, meeting facilitation, Microsoft Office, Google Suite, newsletters, proposal writing, public speaking, and writing.
Certifications: Salesforce Certified Administrator
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Job Experience:
June 2022 - Dec 2022 (Full-Time)
Company: BEECODED
Position: Business Development Representative
I am responsible for generating new business opportunities through
outbound sales activities. This includes research, identifying potential
customers, and contacting them through various channels
and social media).
I work closely with the marketing team to create and implement sales
strategies that align with our overall business
provide input on content and messaging that will resonate with our target
audience
Company: Pipeline Signals
Position: Service Delivery Operations
Developing and implementing processes and procedures that ensure that
our services are delivered in a timely and efficient
this, I provide oversight and support to our team of service delivery
professionals. I also work with other departments within Pipeline Signals to
ensure that our services are delivered in a consistent and high-quality
manner.
As a Service Delivery Manager, I have a deep understanding of Pipeline
Signals' services and how they can best be delivered to meet the needs of
our clients. I am committed to ensuring that our clients receive the best
possible service from Pipeline Signals.
2019 – 2022 (Full-Time)
Company: Upstack.co
Position: Revenue Operations Specialist
In my role as Director of Revenue Operations, I oversee all aspects of our revenue generation process. This includes everything from developing and executing pricing strategy to working with our sales team to close deals.
I have a deep understanding of the SaaS industry (Zendesk) and have helped our company achieve significant growth by implementing best practices in revenue
I am passionate about helping companies grow and reach their full potential, and I firmly believe that revenue operations are a critical piece of the puzzle. By aligning all aspects of the revenue generation process, we can ensure that our company is maximizing its revenue potential.
If you're looking to improve your company's top-line growth, I would love to chat and see how I can help!
2018 – 2022 (Full-Time)
Company: Spotlight Revenue
Position: SEO Copywriter
As a Copywriter, one of my key roles is to produce content that is optimized for search engines. This involves ensuring that the content I write contains the right keywords and phrases that people are likely to search for.
It is also important to ensure that the content is well-written and engaging, as this will encourage people to click through to the website.
Search engine optimization is a complex and ever-changing field, but as a Copywriter, I am always keeping up to date with the latest trends and techniques.
2014 – 2020 (Full-Time)
Company: JP Morgan & Chase Bank
Position: Debit Card Fraud Prevention Specialist II
As a Senior Debit Card Fraud Prevention Specialist, I am responsible for investigating and preventing potential fraud on debit cards. This includes reviewing customer transactions, monitoring for suspicious activity, and working with law enforcement to resolve cases of
My work as a Senior Debit Card Fraud Prevention Specialist is important because it helps protect customers from becoming victims of fraud. By investigating potential cases of fraud and working with law enforcement, I am able to help resolve these cases and prevent future ones from
2009 – 2014 (Full-Time)
Company: HP Home and Home Office
Position: Certified Salesforce Administrator
As a Salesforce Administrator, I am responsible for managing and maintaining the Salesforce CRM system. This includes configuring users, roles, profiles, and permissions; setting up custom objects and fields; creating workflows and approval processes; and generating reports and dashboards. I also provide user support, training, and
My role is important because Salesforce is the lifeblood of our
That’s why I take my job very seriously. I am always looking for ways to improve our Salesforce implementation and make it work better for our users. I am also always available to help my colleagues with any questions or problems they may have.
I love being a Salesforce Administrator because it is a challenging and ever-changing role. There is always something new to learn, and I feel like I am constantly growing and evolving along with the Salesforce platform.
2008 – 2009 (Full-Time)
Company: 1and1 Internet Inc.
Position: Advanced Technical Support
As an Advance Technical Support for a website builder company, I am responsible for providing assistance to customers who encounter technical difficulties while using our products. This includes troubleshooting software issues, answering questions about product features, and providing general customer
Transferring Domain Names, Changing Name Servers, Setting up client's e-mail accounts on MS Outlook or MS Webmail, Maintaining SEO, Link Building, Web Design - Blogs / E-shop for client's Domain Names and Servers, PHP myadmin for Linux and Windows
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Academic Background: Tertiary Level: University of San Carlos – Talamban Campus Bachelor of Science in Information Technology
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