Aldrin

EXPERIENCED Customer Service Pro | AVAILABLE NOW

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Associates degree

Last Active

April 20th, 2024 (13 days ago)

Member Since

July 3rd, 2018

Profile Description

Elevating Customer Experience, One Chat at a Time!

- 3+ years perfecting chat and email support!
- PRO in Zendesk, Zopim, and more for stellar client experiences.
- Swift query resolutions for great customer experiences.

Here's how I can help in your business: 

Dive into polished Email Support that wows your clients!
Real-time Chat Support that's lightning-fast and effective!
Ace Customer Service Management for flawless operations!
Ticketing Systems Management, streamlined for success!
Seamless Product Support for informed customers !
Order Fulfillment Support that exceeds expectations!
Harness Feedback & Surveys for continuous improvement!

I bring hands-on experience as a customer service agent proficient in the use of industry-standard tools such as:

- Zendesk
- Zopim
- Five9
- Zuora
- ServiceNow
- Salesforce

Count on me for great customer experiences! From speedy responses to solving tricky issues, let's level up your service game for lasting smiles!

If you think we're a great fit, send me a message!

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Accounting » Accounts Receivable » Billing

Experience: 2 - 5 years

Customer Support » Customer Service » Gorgias

Experience: Less than 6 months

Basic Information

Age
28
Gender
Male
Website
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Address
San Fernando, Pampanga
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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