Carmella

Quality Assurance Engineer | Technical Support Specialist

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Overview

Looking for part-time work (4 hours/day)

at $8.49/hour ($818.18/month)

Bachelor's degree

Last Active

June 29th, 2026 (9 days ago)

Member Since

June 28th, 2018

Profile Description

I am a Quality Assurance Engineer and Technical Support Specialist with over 6 years of experience testing and supporting live web platforms, including casino websites and back-office systems. I specialize in ensuring stable, reliable, and production-ready releases through structured manual testing, automation support, and close collaboration with development and operations teams.

My experience includes testing core platform features such as user registration, promotions, bonuses, cashback, transactions, and administrative tools. I work closely with developers, stakeholders, payment providers, and third-party suppliers to validate integrations, reproduce issues, verify fixes, and reduce production risks.

In addition to QA testing, I provide production and incident support, acting as an escalation point to help resolve live issues quickly and accurately. I also use automation tools like Playwright for UI testing and n8n to streamline daily workflows, automate alerts, and improve reporting efficiency.

I am detail-oriented, reliable, and proactive, with strong communication skills and a clear focus on quality, stability, and user experience. I am comfortable working independently or as part of a remote team and committed to delivering results that clients can trust.