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Virtual Assistant , Freelancer 

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 60,000.00/month
( $1,103 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $6.38 USD/hr )
EXPERIENCE OVERVIEW
11 years as a customer service rep
BASIC INFORMATION
Age:
33
Gender:
Male
Location:
Quezon City
Tests Taken:
IQ
Score:  105

DISC
Dominance:14
Influence:39
Steadiness:26
Compliance:21

English
 C1(Advanced)
Last Active:
August 8th, 2022 (4 days ago)
Member Since:
June 27th, 2018
SKILL SUMMARY

 
 
Computer literate and proficient in operating in any Microsoft applications.

Proficient in English and Filipino, both oral and written.

I Work closely with sales teams to schedule qualified demonstrations, meetings,
build pipeline, and produce real business opportunities in accordance with
approved sales management guidelines.

Prospect for new business through a high volume of cold calling and following
up with prospects as previously identified.

Identify qualified prospects and navigate company structures to identify key
decision makers and influencers.

Keep accurate records in our CRM and build client profiles by updating client information and managing sensitive client and prospect data.



I 'am an Expert in customer service representative and Team Leader work, I have been with the industry for nearly 7 years Upgrade to see actual infoaling with Technical issues from customers based in the USA, issues from internet connectivity down
to phone and tv services. I've been a part of our escalation team where we deal
with customers demanding to speak to a manager regarding their issues.

After being promoted into a Team Leader, i had 10 agents to monitor, coach,
teach them the right way of taking in calls and talking to customers. I monitor
the agents to call to make sure that they are following the protocol and
following our tool to make sure that they resolve our customers concern.  

Making sure that the agent comes to work on time since our company was very strict when it comes to time keeping. I always make sure that i can finish all the task and responsibilities of a Team Leader before our shift ends.

Work closely with sales teams to schedule
qualified demonstrations, meetings, build pipeline, and produce real business
opportunities in accordance with approved sales management guidelines.
 
Prospect for new business through a
high volume of cold calling and following up with prospects as previously
identified.
Identify
qualified prospects and navigate company structures to identify key decision
makers and influencers.
Keep accurate records in our CRM and
build client profiles by updating client information and managing sensitive
client and prospect data.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant

English
SKILL RATING
  • Speaking
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

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