With 15 years of experience in customer service, I've developed a versatile skill set across various roles, including Quality Assurance, technical training, and frontline support. For five years, I served as a Quality Analyst for a company specializing in senior care, where I honed my analytical and problem-solving skills. I also spent four years at a New Zealand-based ISP as a Technical Trainer and Quality Coach, building expertise in troubleshooting and communication.My diverse background, which includes serving Australian, New Zealand, and US customers, has given me a unique perspective on customer needs and business objectives. I am adept at adapting to new challenges and am passionate about applying my skills to new opportunities within the customer service industry.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
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