I’m a dedicated Customer Care professional with over 5 years of experience in both the healthcare and BPO industries as an Insurance Verifier, Patient Advocate, and Provider Coordinator. My responsibilities involved handling patient communications, verifying insurance coverage, securing authorizations, and ensuring HIPAA compliance throughout every step.
In addition, i also worked as a Customer Service Representative, supporting clients through technical issues, billing concerns, and product inquiries. I also gained experience in sales and appointment scheduling, which helped me build strong communication and multitasking skills.
With a background in medical billing and coding, I understand the importance of accuracy and confidentiality when working with patient data. I bring a strong work ethic, a customer-first mindset, and the ability to adapt quickly in fast-paced environments.
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
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