Virtual Assistant/Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelor's Degree

Last Active

April 25th, 2024 (10 days ago)

Member Since

June 18th, 2018

Profile Description

As a freelancer, my primary objective is client Upgrade to see actual info matter what I will work to the extreme to complete the jobs as per the client's requirement. I am always keen to provide high-quality results within a short period of time.
Virtual Assistant/Administrative Support
My experience and skills include:
 Scheduling and conducting interviews and meetings
 Drafting minutes of the meetings
 Answering/addressing customers issues
Strong knowledge of Google Drive/Spreadsheets/Docs/Calendar
 Strong command of Microsoft Office (Word/Excel/PowerPoint)
 Social media management (Facebook/Instagram/Twitter/ Snapchat)
Excellent research skills
Customer Service via Phone/Chat support
My experience and skills include:
 Assist in high volume incoming calls and chats
Assist customer with order checkout, errors, and delivery options,
Handled complaints and escalations
Process credits according to company guidelines
Answering/Addressing customers issues
Order Inquiries
Shipments creation
Troubleshoot cable, phone, and internet over the phone and chat.
Thank you so much for dropping by and I hope I can be of help with your business. Contact me today, I can be interviewed anytime!