7 years of experience in online customer service, technical support and international sales supporting companies in the United States. Conducted cold calling to sell the companies capabilities to customers internationally and to upsell existing customers. Working as a Virtual Assistant.
Online Customer Support
Cold Calling Online Sales
MS Word, PowerPoint
Booking Hotels and Cars
Ability to deal with irate and offensive customer
Quick learner about products and services<8efe80624d780eba0c6493ec45140364
Ability to multitask
Social Media E-commerce/Shopify, Oberlo, AliExpress
Technical Support/Sales Associate II in Convergys supporting Comcast
Customer Services Representative in Teleperformance Supporting VIP Customers for
Scheduled Appointments between customer leads and our sales crew so that they could close leads that I initiated Cold called potential leads for health insurance companies like Medicare Insurance for over 50-year-old leads. Conducted Date Entry - Listing all the leads that I received sending them to agents who for closing the sale.
Supported the NU Car Rental Company worldwide within the following locations NORTH AMERICA THE CARIBBEAN CENTRAL AND SOUTH AMERICA EUROPE ASIA-PACIFIC MIDDLE EAST AND AFRICA
Data Recording on CRM
Outbound Call Inbound
I have 7 years experience working with US-based accounts as a Customer Service Representative and as a Virtual Assistant Also had experience in Telemarketing as an Appointment Setter
I have 7 years of experience in total as a Technical Support Customer Service Representative and as a Virtual Assistant.
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