Hi there!
I'm a reliable, friendly, and detail-oriented remote professional with 10+ years of experience in:
• Customer Service
•Order Management (Wholesale + Retail)
•Logistics Coordination
•E-commerce Admin & Support
I’ve supported U.S.-based pet and lifestyle brands—handling everything from customer inquiries to backend logistics, invoicing, and tracking. I love making things run smoothly and being the go-to person for “Can you take care of this?”
Tools I Use:
•Netsuite
•SPS Commerce
•Shopify
•Faire
•Amazon Seller Central
•ShipBob
•CommerceHub
•Cin7
•QuickBooks
•
•Zendesk
•ClickUp
•Google Workspace
•Microsoft Excel
What I’m Good At:
•Providing warm, helpful, and professional customer service
•Managing order processing end to end, fulfillment, and returns
•Creating/handling invoices, EDI files, and disputes
•Keeping tasks organized and staying ahead of deadlines
•Communicating clearly and solving problems fast
Why Work With Me?
I’m professional but easygoing, independent but collaborative. I get things done without needing constant supervision—and I’m always looking for ways to improve processes and make your life easier.
If you're looking for someone who cares about quality work, communicates well, and is just plain easy to work with — let’s chat!
Experience: 2 - 5 years
Worked as a Logistics Coordinator for an E-commerce Business. Used Shopify, MS Excel, SPS Commerce, Shipbob, Ship Network, Extensiv
Experience: 2 - 5 years
Had a Customer Service Representative experience for the first 3 years of working. Additionally, my recent work also includes Customer communications and relations.
Experience: 2 - 5 years
Experience: 2 - 5 years
Been a Chat Support for more than 3 years for an E-Commerce and Telecommunication companies.
Experience: 5 - 10 years
Have a keen attention to detail. Ever since I started working, attention to detail is the best thing I contribute to my team.
Experience: 2 - 5 years
Experience: 1 - 2 years
Worked for more than a year as an Account Receivables for a Logistics company. Using Quickbooks and MS Excel mostly.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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