VA /Sales/Customer Service/Property Manager/Project Manager

Age:

35

Gender:

Female

Location:

Quezon City, Metro Manila

Tests Taken:

DISC

Dominance:	60
Influence:	16
Steadiness:	13
Compliance:	11

English
 C2(Advanced/Mastery)

Last Active:

January 24th, 2023 (5 days ago)

Member Since:

June 15th, 2018

eCommerce Virtual Assistant Amazon FBA and Fulfillment- Overall in charge of responding to clients' inquiries about their free items after their purchase.Fulfillment of Orders through Amazon Central Seller and validating with Shopify, etc, and Collating reviews posted in Amazon for the clients.Social Media Marketer - Marketing Team- Responsible for writing content and scheduling posts on Facebook. - Editing pictures and captions to be posted on Instagram - Sending out emails using Paperform and Mailchimp.  Appointment Setter - Sales Team- Assist clients with their property inquiries via phone and email. Utilize different tools to verify the availability of the properties requested by the clients. Verify the property specifications that the client wanted.Project Manager - Sales Team-Overall in charge of the different construction projects of the company. Coordinates with different vendors/suppliers to place orders for the materials needed and works on the margins to ensure that the highest maximized profit possible. Assist the customers with every step of the construction and bidding process. Paper and admin need to get the work done efficiently and effectively.Account Manager - Sales Team-Conducts one on one coaching sessions and group huddles with the representatives. Facilitates weekly call calibration and synergy across different Upgrade to see actual infovice a tool to help them perform their jobs efficiently. Provides feedback based on random bi-monthly evaluated calls. Manages customers’ accounts in all aspects to deliver world-class -customer service. Mitigates de-bookings to achieve customer loyalty. Upsell on their current plan for their business expansion and growth.Partner Success Manager - Sales and Reservations Team-Responsible for closing deals and units for the company. Contacting the homeowners to check, update, and report their monthly income for the properties. Hiring vendors, cleaners, and other things needed for property Upgrade to see actual infonning a market report and ensuring the property's price is accurate. Onboarding the new owners who signed up for the services.  Dealing with the agents to convince them to place the properties for short-term rentals. Answering inquiries from different OTA such as Airbnb, HomeAway, VRBO, Upgrade to see actual info, etc.Customer Hero - Sales and Customer Service Department-Assigned to Facebook Campaigns: serves as administrator to manage posts, events, and announcements of the company. - Manage Headliner and Podcast applications for weekly updates. - Manage support inquiry and inbox. - Updating tasks and posting daily updates in Basecamp. - Updating Infusionsoft information for new and existing clients.Lead Generation and Appointment Setter - Sales Department-Calling out clients through the application following up on the sent inquiry. -  Acquiring leads from D7, Swordfish, Linked In, Sales Navigator, Instagram, and other lead generation tools. - Sending out emails and follow-up for a one on one consultation. - Setting up appointments using AppToto and Google Calendar for confirmation.Dispatch Team – Logistics Operations Coordinator-Coordinates with contacting drivers, shippers, and receivers for their freight details. - In-charge of overlooking the available loads and making sure that pickups and deliveries are on time. -  Creating dispatch tickets and offering loads to the driver. - Navigating BigRoad, NetworkFleet, and Macro point that serves as driver's ELD. - Posting on Slack the fuel request of each driver. - Communicating using Dialpad and Google Hangouts for daily updates. - Responsible for submitting daily reports for all updates and endorsements.Executive Assistant - Company CEO- Schedules important meetings of the client, responds to emails in a timely mUpgrade to see actual infor, following up with the different departments of what needs to be done, assisting the team who needs help with the CEO. *Doing research and consolidation with the information that the CEO would needDropshipping Amazon Virtual Assistant- Lists new products on the website using WordPress. *Needs to answer phones, take memos, schedule meetings, and maintain files. *In charge of sending and receiving correspondence. *Needs to communicate with the clients and their inquiries.Sales Manager - Digital Marketing Company- Responsible for achieving team goals and key performance indicators - Acquisition and Lead Generation - Demo Calls with the clients - Account Management of Existing ClientsAccounting - Fraud Analyst-Quickbooks Expert - Account Reconciliation * Profit and Loss ReportEmail Marketing and Chat Support - Customer Support Team-Inquiries were responded via email or chat, Mining Leads

TOP SKILLS

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Recruitment Assistant

• Research

• Lead Generation

• Sales Representative

• Telemarketing

• Customer Support

• Email Support

• Phone Support

Office & Admin (Virtual Assistant)

EXPERIENCE

I have been working as Virtual Assistant where I handled different tasks such as research, appointment setting and also a direct assistant from my superiors.

SKILL RATING

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Recruitment Assistant

• Research

Sales and Marketing

EXPERIENCE

I have almost 12 years of Sales and Marketing Experience. I have handled different accounts, both Business to Consumer and Business to Business campaigns.

SKILL RATING

• Craigslist Marketing

• Direct Mail Marketing

• Email Marketing

• Facebook Marketing

• Instagram Marketing

• Lead Generation

• Sales Representative

• Social Media Marketing

• Telemarketing

Advertising

EXPERIENCE

I am a Google Adword certified where we are tasked to create campaigns that would increaase traffic to our website and also secure customers in my client's local area.

SKILL RATING

• Amazon Product Ads

• Facebook Ads

• Google AdWords

Finance & Management

SKILL RATING

• Strategic Planning

Customer Service & Admin Support

SKILL RATING

• Customer Support

• Email Support

• Phone Support

• Tech Support

Professional Services

SKILL RATING

• Legal Services

• Medical Services

• Real Estate Services

Project Management

SKILL RATING

• Design Project Management

• Marketing Project Management