A+ Certified HVA & GVA | SMM Expert | FB Tech Support Pro

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 16th, 2024 (12 days ago)

Member Since

June 15th, 2018

Profile Description

Hello! Let me help lighten the load on your shoulders.

The services I provide:

HEALTHCARE VA
- Scribe
- HIPAA Certified
- Appointment Scheduling: Managing healthcare providers' calendars, scheduling patient appointments
- Patient Registration: Collecting and entering patient information into electronic health records (EHR) systems and ensuring data accuracy
- Medical Transcription: Transcribing medical notes, reports, and dictations accurately for healthcare providers
- Health Insurance Verification: Verifying patients' insurance coverage and eligibility, and explaining insurance-related queries to patients

ADMIN TASK
- Inbox and Email Management: Send and Reply emails, Labeling important emails
- Data Entry and Management
- Calendar Management: Scheduling appointments, meetings, and managing the virtual assistant's calendar efficiently
- Customer Support: Providing basic customer support through email or chat, addressing common inquiries or issues

SOCIAL MEDIA MANAEGEMENT
- Content Creation: Copywriting and engaging caption
- Content Scheduling: Schedule post 1-2 weeks in advance
- Audience Engagement: Responding to comments, messages, and inquiries from followers, fostering positive interactions, and building a sense of community
- Follower Growth: Implementing strategies to increase followers and engagement, including hashtag research and outreach to potential followers

CUSTOMER SERVICE/SUPPORT
- Technical Support: Facebook ads troubleshooting
- Customer Feedback Management

TOOLS
- Social Media (Facebook, Tiktok, Instagram)
- SMM Scheduling (Meta Business Suite)
- Video Editing (CapCut and Canva)
- Graphic Designing (Canva and Pixlr)
- Google Workspace (Drive, Docs, Sheets, Calendar, and Forms)
- MS Office (Word, Excel, Power Point)
- EHR: Athena and Practice Fusion, eClinicalWorks
- Communication: GChat, GMeet, MS Teams, Zoom, WhatsApp, Telegram