I am a Registered Pharmacist and experienced Medical Virtual Assistant / Healthcare Operations Specialist with experience supporting U.S.-based healthcare practices in Sleep Medicine, ENT, Psychiatry, and remote clinic operations.
I can help with patient intake, appointment scheduling, insurance verification, prior authorization, EMR/EHR documentation, patient follow-ups, provider credentialing, CAQH, payer enrollment support, reporting, SOP creation, and workflow improvement.
My strongest background is in Sleep Medicine operations, including home sleep test coordination, DME follow-ups, CPAP/oral appliance tracking, and patient workflow management. I am also open to other healthcare specialties and remote operations roles.
I am reliable, organized, detail-oriented, HIPAA-conscious, and able to work independently with minimal supervision. My goal is to help healthcare teams reduce admin workload, improve follow-through, and keep patient workflows moving smoothly.
Experience: 2 - 5 years
Support healthcare workflows including patient intake, referrals, EMR documentation, insurance coordination, medical records, and sleep study coordination.
Experience: 2 - 5 years
Verify eligibility, benefits, deductibles, OOP, coverage details, prior authorization requirements, and payer information.
Experience: 2 - 5 years
Healthcare VA support including scheduling, patient communication, EMR updates, follow-ups, reporting, and administrative coordination.
Experience: 2 - 5 years
Schedule patient appointments, diagnostic testing, follow-ups, and provider-related calendar coordination.
Experience: 2 - 5 years
Patient-facing phone support for scheduling, follow-ups, insurance coordination, and clinic communication.
Experience: 2 - 5 years
Manage patient, provider, and clinic communication through email with accuracy, professionalism, and timely follow-up.
Experience: 2 - 5 years
Accurate EMR/EHR data entry, patient record updates, documentation, and workflow tracking.
Experience: 2 - 5 years
Support workflow tracking, reporting, SOP creation, team coordination, and process improvement.
Experience: 2 - 5 years
Only keep this if you want to show device/supply tracking experience.
Experience: 2 - 5 years
Organize inboxes, manage follow-ups, track pending items, and support provider or clinic communication.
Experience: 2 - 5 years
Provider and executive support including calendar management, task tracking, documentation, and admin coordination.
Experience: 2 - 5 years
Clinic admin support including scheduling, documentation, patient records, follow-ups, and task organization.
Experience: Less than 6 months
Assist with billing coordination, insurance details, patient account tracking, and documentation follow-up.
Experience: Less than 6 months
Research payer requirements, provider information, healthcare resources, and documentation needs.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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