I have over 7 years of working experience, spent my early two years with Chase Bank Fraud Call Center as Fraud Analyst, where I had the chance to grow and develop my multitasking, critical-thinking and customer satisfaction skills.
Then I started my career as a freelancer and landed a job as a virtual assistant for a property management company based in Brooklyn, NY with over 1000 condo and rental units.
I have extensive knowledge with RentManager12, AppFolio and Buildium.
My expertise are but not limited to:
- Onboarding New Properties into Property Management System
- Adding Units and Tenant Information
- Set Up Recurring Charges and Utilities
- Set Up Automated Late Fee Posting, Rent Posting etc.
- Set Up Automated Monthly Statements and Late Fee Reminders
- Property Listing and Screening Leads
- Schedule Apartment Showing
- Process Tenant Applications
- Leasing and Lease Renewals
- Rent Collections
- Evictions
- Maintenance Request and Work Order Management
- Invoice and Billing
- Reporting eg. Delinquency Report, Rent Roll, Owner Statement, Income State, Profit and Loss, etc.
Experience: 5 - 10 years
More than 5 years of experience in property management with extensive knowledge in RentManager 12 and Buildium.
Experience: 2 - 5 years
More than 3 years of experience using Buildium to manage rental properties.
Experience: Less than 6 months
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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