I am a graduate of Computer Systems and Network Technology, I've been in the BPO industry for 3 years handling international accounts as a Customer Service Representative.
I know how to market prospects in lead generation, I do cold calling to generate leads in a real estate company. I am knowledgeable in MOJO and different dialers. I am working as a Virtual Assistant for 1 year in a Real Estate and Funding company. I handle clients leads and update CRM, receiving incoming calls and work closely to US clients. I have an expertise in Sales and can be able to adapt in different environment and line of business. I have an above average Customer Service skills. I can write and speak fluently in English language.
I've done some work for office admin for a few months, I worked as an admin assistant at Supervalue Inc., if given instructions I can definitely nail it, I can be able to follow instructions and I can easily learn
As a customer service representative for 3 years I was able to adapt American culture and able to converse to native speakers.
I've been working as a Customer Service Representative since 2011, handling TV service account from Dish Network that caters US clients, both handled Technical support and personal accounts. Worked in Convergys as a Customer Service Representative as well handling financial accounts of US and Canadian customers.
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