2db f880c04d9d1

Customer Service, Lead Generation Specialist, Virtual Assistant, SMM

99 ID PROOF
Timeproof:
EXPECTED SALARY
Php 40,000.00/month ( $801 USD )
40 hrs/wk ( $4.55 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
Virtual Assistant, Lead Generation Specialist, 3 years in Customer Service
BASIC INFORMATION
Age:
28
Gender:
Female
Tests Taken:
IQ
Score:  10

DISC
Compliance:28
Dominance:32
Influence:28
Steadiness:7

English
 B2(Upper Intermediate)
Last Active:
2020-01-19
Member Since:
2018-06-09
SKILL SUMMARY

I am a graduate of Computer Systems and Network Technology, I've been in the BPO industry for 3 years handling international accounts as a Customer Service Representative.
I know how to market prospects in lead generation, I do cold calling to generate leads in a real estate company. I am knowledgeable in MOJO and different dialers. I am working as a Virtual Assistant for 1 year in a Real Estate and Funding company. I handle clients leads and update CRM, receiving incoming calls and work closely to US clients. I have an expertise in Sales and can be able to adapt in different environment and line of business. I have an above average Customer Service skills. I can write and speak fluently in English language.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Personal Assistant
  • Speaking
  • Tutoring Teaching
  • Writing
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I've done some work for office admin for a few months, I worked as an admin assistant at Supervalue Inc., if given instructions I can definitely nail it, I can be able to follow instructions and I can easily learn

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

As a customer service representative for 3 years I was able to adapt American culture and able to converse to native speakers.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I've been working as a Customer Service Representative since 2011, handling TV service account from Dish Network that caters US clients, both handled Technical support and personal accounts. Worked in Convergys as a Customer Service Representative as well handling financial accounts of US and Canadian customers.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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