General VA | Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Level

Last Active

April 27th, 2024 (11 days ago)

Member Since

June 7th, 2018

Profile Description

Are you looking for a versatile professional who can expertly handle a wide array of tasks to boost your business's productivity and customer satisfaction?

Look no further!

I am a highly skilled and dedicated Customer Support Specialist with a proven track record of providing exceptional email, phone, and chat support to clients from various industries. With over 6 years of experience, I understand the importance of delivering top-notch customer service to enhance your business's reputation and customer satisfaction.

My Services:<8efe80624d780eba0c6493ec45140364>Email Support: I excel in managing email inquiries promptly and professionally. Whether it's resolving customer issues, answering product-related questions, or handling complaints, I ensure that each email is responded to with care and accuracy.

Phone Support: I am comfortable handling inbound and outbound calls with a friendly and approachable demeanor. I can provide personalized assistance to customers, offering solutions to their problems and ensuring a positive interaction every time.

Chat Support: I specialize in real-time chat support, delivering instant responses and assistance to website visitors or app users. I can handle multiple chat sessions simultaneously, maintaining a high level of efficiency and customer satisfaction.

Why you should choose me?

Excellent written and verbal communication skills.
Empathy and active listening to understand customer needs.Proficient in using CRM and helpdesk software.
Problem-solving and conflict-resolution abilities.
Multitasking and time management skills.

I am excited about the opportunity to contribute to your business's success by providing top-tier customer support. Let's work together to exceed your customer's expectations and drive growth.

Thank you for considering my profile, and I look forward to the possibility of working with you.

Sincerely,
Jen