Jonathan

I am hoping to be able to find a job as an I.T. Technical Support writer. I am c

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $1.68/hour ($160.00/month)

BS Computer Science with units in Masters in Engineering Education major in Information Technology

Last Active

August 18th, 2024 (664 days ago)

Member Since

July 29th, 2011

Profile Description

I have worked with almost all kinds of Computer troubles/problems; networking, hardware, software,viruses, etc. With networking, I am exposed to configuring wired and wireless routers and AP's, troubleshoot network switches and running/crimping LAN cables. During my time as an instructor, I have successfully advised thesis groups and eventually guided some of them into becoming the "best-thesis group" for a certain semester. I can write down step-by-step procedures in a manner that can be understood by almost anyone, and I can explain each procedure by providing direct and realistic examples. I am very familiar with programming, but I would much rather be an analyst than a programmer. I am also a Free and Open Source Software (FOSS) advocate, and successfully led my former school in celebrating Software Freedom Day for 2009 and 2010.

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Experienced in Hardware Technical Support, computer assembly, printer setup, wi-fi configuration, cctv configuration, etc.

Customer Support » IT

Experience: 10+ years

Experienced in IT Technical Support, which includes Hardware, Software and Networking. Can setup Wi-Fi routers, access points, wireless bridge, CCTV setup and configuration. Printer and cellphone repairs.

Other Skills

Coaching » Homeschool » Tutorial Teaching

Experience: 2 - 5 years

Experienced Teaching / Tutorials in the Information Technology Field. and English language. Was an IT Level 1 Instructor for 3 years, and also experienced in online English Language Tutorials for a few months.

Office and Administration » Google Suite

Experience: 2 - 5 years

Experience in setting up google / outlook emails via the Google Suite, or now known as Google Workspace Sync.

Office and Administration » Computer Literacy

Experience: 10+ years

Experience in Computer operations and repairs. Experience in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), PDF files, Software applications installations, etc.