Maria

Customer service representative, email support, chat support, data reasercher

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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Associates degree

Last Active

June 28th, 2026 (yesterday)

Member Since

June 2nd, 2018

Profile Description

I have a total of 10 years of experience in customer service and 3 years of experience in e-commerce support, assisting customers through various channels, including email, chat and phone. I specialize in handling order inquiries, returns, refunds, subscription issues, and product-related questions with professionalism and empathy. I am skilled in using tools like Shopify, Zendesk, ChatGPT, Excel, Gorgias, and CRM systems to streamline workflows and ensure timely resolution. My focus is on creating a positive customer experience, resolving issues efficiently, and contributing to the overall success of the team and company.

Top Skills

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

Other Skills

E-Commerce » Inventory Management » Quality Control

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: Marikina

Tests Taken: IQ
Score: 136: DISC
Dominance: 50
Influence: 16
Steadiness: 23
Compliance: 11: English
C2(Advanced/Mastery)

Maria

Customer service representative, email support, chat support, data reasercher

Overview

Profile Description

Top Skills

Customer Support » Ecommerce » Shopify

Other Skills

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Data Entry

Office and Administration » Email Management

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information