Chat Support Representative (5 Years) (
Worked as a technical support/chat support representative for an online CRM System. Tasks include:
-Replying in a timely manner to online live chats in the system
-help troubleshoot and fix any errors customers may come across
-moderate live webinars and reply to live chats
Professional Virtual Assistant and Content Writer (6 Years) (
Worked as a Virtual Assistant for a Website Development Company.
Tasks Include:
-Finding Prospect businesses in New Zealand for our company (data entry)
-checking calendar and spreadsheets to make sure appointments are set accurately and advisers are notified of appointments
-sending
appointment set by telemarketers
-Processing website reports, ranking reports for potential business prospects
-other ad-hoc tasks assigned by supervisor
- At the same time, I would work on writing articles for a wedding website.
Previous work Philippines Outsourcing Company (1 Year)(
• Worked as a Project Manager for a small data entry team
• Taking Care of
• Includes checking and managing work done by tea
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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