Proficient Customer Service Representative|Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelor of Science in Accountancy

Last Active

May 7th, 2024 (6 days ago)

Member Since

May 20th, 2018

Profile Description

•••Reliable Customer Service Representative•••

Hello! I aUpgrade to see actual inforryrose. I am a Data Entry Expert, E-commerce Virtual Assistant, and Customer Service, Specialist. I have been an experienced Call Center Representative and a Specialist for 2 years. I am detail-oriented and organized. I can communicate with the clients through phone, live chats, and email. Inbound/Outbound call, Email/Live Chat support, Virtual Assistant, Shipping, Basic Device Troubleshooting, and RMA were just a few of my work experiences. I am knowledgeable with Zendesk, Gorgias, Google Docs, ShipStation, Microsoft Office Suite and am still eager to learn more tools to get the job well done. I can work with less supervision and reliability as I have worked graveyard and day shifts. I am passionate about my job and always seek personal and professional growth. ?Has good interpersonal skills and strategic thinker with a positive attitude, initiative, able to work in a fast-paced environment. Has the ability to multi-task, adapt to change, and achieve results with Upgrade to see actual infon work both independently and as a teaUpgrade to see actual infomber.
Hard Skills:
• Excellent CSR
• Can do outbound and inbound calls
• Can do emails and chats
• Data Entry
• Online Research
• Admin Work
• Data Management
• Basic Graphic Designing (Canva)
• Email Support
• Chat Support
• Order Processing
• Strong Attention to Details
Applications and Tools, websites I used:
• Zendesk
• Gorgias
• Google Sheets
• Google Docs
• Microsoft Excel
• Microsoft Docs
• Avaya
• CS Central
• Adobe Photoshop
• Canva
• Shopify
• Amazon
• Paint, Facebook, Instagram, LinkedIn
I am looking forward to providing excellent Customer Service to anyone or any company that may need my help!