General Virtual Assistant/Shopify Expert/Customer Support

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors of Science in Information Technology

Last Active

April 25th, 2024 (3 days ago)

Member Since

May 18th, 2018

Profile Description

I am an experienced and effective Customer Service, Virtual Assistant, Email Support & Data Entry Specialist for 6 years. I can Write and Speak English very well and I have very good Communication Skills.

I interact with customers to provide information in response to inquiries about products and services and handle and resolve complaints and provide customer service satisfaction. With this experience, I have specialized knowledge and instructions on how to attract, retain and create loyal clients in building the business through exceptional customer service.

My objective is to provide 100 percent curate service to my client and give the client full satisfaction. I am a hard worker, honest, and very dedicated to my job. I always respect the deadline and I have very good communication skills. So my aim is to deliver a good job in the less estimated time. I want to build my career on this freelancing site. I am always ready to do your job with great confidence. I always try my best to produce high-quality work for my clients.
Throughout my 6 years of experience as a Personal Assistant, I have exceeded expectations of Administrative and Office functions in my past work history.

CUSTOMER SERVICE
-Answering customers’ inquiries via chat, email, and phone.

-Building good rapport with the customer-Accessing database and retrieving customer account information

-I can type 65 WPM, has a complete office set-up at home, and has internet and computer back-up...

E-COMMERCE:
Experienced in different e-commerce platforms such as Shopify and Woocommerce. I'm capable of helping you with:

-Supplier Research

-Data Entry

-Product Sourcing

-Order Processing ( Oberlo and Dropified)-Catalog/Product Image Management

-Collection Management

-Selecting and Customizing Shopify's theme

-Dispute Resolution

-Accounting Verification

-Photoshop

-Customer Service