Current Employment Status:
Hired Part Time on Jan 23, 2024
As a seasoned Food & Beverage Manager in an international hotel brand, I've had the highest training and experience in customer service such as guest engagement, delighting through excellent service and handling complaints to win them back. My leadership strength is people oriented and I'm a believer that each and every member of my team is special on their own. I seek to unleash their strengths, manage their weakness and guide them towards their career growth. Having highly motivated colleagues makes me the best leader that I can be. Nevertheless my office duties mainly includes daily staff roster based on business level, managing cost to protect the profit line, submitting revenue initiatives to boost our sales, analyzing financial reports, preparing trainings needed to further improve our product & service, e-mail correspondence within and outside the organization and other special tasks assigned by my superiors.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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